Trust & safety

Verified people, verified leases.

Renting from a stranger online shouldn't be scary. Every interaction on RoomEz starts with verified identity.

Verified identities

Every member goes through ID verification before they can message or be messaged. Look for the verified badge on profiles you can trust.

Lease verification

Listers upload proof of their lease so you know the place is actually theirs to sublet, take over, or assign. We never share lease docs publicly. Only verification status.

Safe messaging

Talk inside RoomEz. We never share your phone or email until you choose to. Suspicious behavior gets flagged automatically.

Payment guidance

Always sign a written agreement and pay via traceable methods. Never wire money or pay outside what the lease allows.

Reporting & support

See something off? Report any listing or profile. We investigate within 24 hours. For urgent issues, email the RoomEz team.